A Facebook video of a cheerful Chick-fil-A employee has gone viral and is receiving nationwide attention thanks to the worker’s constant smile and upbeat attitude.
Jeremiah Murrill, who works at a Chick-fil-A in Wilmington, N.C., was filmed by a regular customer in the drive-thru taking her order. She posted it on Facebook, and it subsequently passed 500,000 views within three weeks.
WWAY-TV in Wilmington interviewed him for a story, which was picked up by CNN.
Always wearing a big smile, the joyful Murrill fills his conversations with words like “awesome” and “amazing” and phrases like “yes ma'am” and “yes sir.”
Each time the customer in the video lists a food choice, he keys it in and asks through a smile, “How else may I serve you?”
“Luv this young man he [is] like this ALL the time … A1 services all day everyday (sic),” wrote Toya Liles, who asked Murrill if she could film the exchange.
At the end of the order, he fist bumps each person in the car.
“You guys are awesome!” he says. “Thanks so much for choosing Chick-fil-A.”
He told WWAY he eventually wants to own his own Chick-fil-A franchise while “incorporating ministry and music.”
“Your actions, your behavior, or the way you say something – the way you interact with people – it matters. It transforms a day” Murrill said. “I serve a lot of guests. I try to remember each and every name in the drive-thru. That’s just a personal thing for me.”
Local customers who have interacted with Murrill said he deserves the attention.
“I used to work down the street from that location and if I was ever having a bad day and drove thru he always put a smile on my face!” one person wrote in the comments below the Facebook video.
Another wrote, “Why of course he works at Chick-Fil-A, they have the friendliest employees. This world would be a much better place with more people like Jeremiah. Keep up that awesome attitude!”
His four siblings (Destini, Kristian, Joshua and Angel) also work at the restaurant.
Michael Foust is a freelance writer. Visit his blog, MichaelFoust.com.
Photo courtesy: Toya Liles Facebook
Video courtesy: KPRC Click2Houston
Michael Foust has covered the intersection of faith and news for 20 years. His stories have appeared in Baptist Press, Christianity Today, The Christian Post, The Leaf-Chronicle, the Toronto Star and the Knoxville News-Sentinel.